Privacy Policy

Effective Date: [October 2025]

1. Who We Are

Magic Wand Solutions (“we”, “us”, “our”) operates the website www.mwshemp.com (the “Site”), which sells hemp‑derived products. Our contact information:

  • Address: 13423 Blanco Rd Unit #3293, San Antonio, TX 78216

  • Email: magicwandsolutions@pm.me

  • Phone: 833-716-7670

2. Information We Collect

Category Examples

Why We Collect Personal Identification. Name, email address, phone number, mailing address. To create and manage your account, process orders, ship products, and communicate order status.

Payment Data Credit/debit card details, PayPal/Stripe transaction IDs, billing address. To securely process payments through our payment gateway. We do not store raw card numbers; they are handled by the processor.

Device & Usage Data IP address, browser type, operating system, device ID, cookies, page views, referral URL To improve site performance, detect fraud, and personalize your experience.

Marketing Preferences Subscription choices, consent to receive newsletters or promotional offers. To send you marketing communications only if you have opted in.

Legal & Compliance Data. Age verification data, consent records, order histories Required for compliance with age‑restriction laws, tax reporting, and dispute resolution.

3. How We Use Your Information

We process your data for the following legitimate purposes:

  1. Order Fulfillment – Shipping, invoicing, returns, and customer support.

  2. Payment Processing – Transmitting payment details to our PCI‑DSS‑compliant processor (e.g., Stripe, PayPal).

  3. Regulatory Compliance – Verifying age (hemp products may be age‑restricted), maintaining tax records, and responding to lawful requests.

  4. Security & Fraud Prevention – Monitoring transactions for suspicious activity, protecting against unauthorized access.

  5. Marketing & Communications – Sending newsletters, promotions, or product updates only if you have explicitly opted in. You may unsubscribe at any time via the link in each email.

  6. Analytics & Site Improvement – Aggregated, anonymized data is used to understand traffic patterns and enhance the Site’s usability.

4. Legal Basis for Processing (GDPR‑Relevant)

  • Contractual Necessity: Processing is required to fulfill purchase contracts (order fulfillment, shipping, payment).

  • Legitimate Interests: Fraud detection, security, and site analytics.

  • Consent: Marketing communications and optional data collection (e.g., cookie tracking for personalized ads).

5. Sharing & Disclosure

We do not sell your personal data. We may share it with:

Payment Processor Process payments, PCI‑DSS compliance; we never store raw card numbers.

Shipping Partners (UPS, FedEx, local couriers)Deliver goods Limited to name, address, and order details.

Service Providers (email platforms, analytics tools)Operate the Site, send emails, analyze traffic. Data‑processing agreements in place.

Legal Authorities Comply with subpoenas, court orders, or legal obligations. Only the minimum necessary data is disclosed.

Business Transfers Merger, acquisition, or sale of assets. Users will be notified and given the option to opt out where feasible.

6. International Data Transfers

If you are outside the United States, your data may be transferred to and processed in the U.S. or other jurisdictions. We rely on:

  • Standard Contractual Clauses (SCCs) for EU‑EEA transfers, and

  • Adequate‑Protection Frameworks for other regions where applicable.

7. Data Retention

  • Order‑related data: Retained for 7 years for tax and accounting purposes.

  • Customer account data: Retained until you request deletion or the account is inactive for 24 months.

  • Marketing data: Retained until you unsubscribe or withdraw consent.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access – Request a copy of the personal data we hold about you.

  • Rectification – Correct inaccurate or incomplete data.

  • Erasure (“Right to be Forgotten”) – Delete your personal data, subject to legal obligations (e.g., tax records).

  • Restriction – Limit processing in certain circumstances.

  • Portability – Receive your data in a structured, commonly used format.

  • Objection – Object to processing for direct‑marketing purposes.

To exercise any right, please contact us at magicwandsolutions@pm.me. We will respond within 30 days as required by law.

9. Cookies & Tracking Technologies

  • Essential Cookies – Enable core site functions (session, cart).

  • Analytics Cookies – Google Analytics, Plausible, or similar (anonymous IP, aggregated stats).

  • Marketing Cookies – Third‑party ad networks (only if you have opted in).

You can manage cookie preferences via the banner on our Site or through your browser settings. Disabling non‑essential cookies may affect certain features (e.g., personalized recommendations).

10. Security Measures

  • Encryption in transit – TLS 1.2+ for all pages.

  • PCI‑DSS compliance – Payments processed by certified providers.

  • Data minimization – Only collect data necessary for each purpose.

  • Access controls – Role‑based permissions for staff, regular audits.

  • Incident response – Procedures to detect, contain, and notify affected users of any breach within 72 hours, per GDPR/CCPA requirements.

11. Children’s Privacy

Our products are age‑restricted (minimum 21 years of age). We do not knowingly collect personal data from anyone under the legal age. If you believe we have inadvertently done so, please contact us to arrange removal.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with a revised “Effective Date.” Continued use of the Site after such updates constitutes acceptance of the new terms.

13. Contact Us

If you have questions, concerns, or wish to exercise any of your data‑subject rights, please reach out:

  • Email: magicwandsolutions@pm.me

  • Mail: 13423 Blanco Rd
    Unit #3293
    San Antonio, TX 78216

  • Phone: 833-716-7670